Delivering the Value of Positive Results

New Avenues' provider network is the cornerstone of its behavioral health delivery system.  Our goal is to build longstanding relationships with Professional Clinicians who share our vision for improving the quality of life for our members through goal-oriented, evidenced-based therapy. 

You’ll find our website an easy, convenient communication mode for obtaining forms, reference materials, policy and procedure updates.


New Avenues Inc.
Provider Relations
PO Box 360
South Bend, IN 46624   
Telephone 866-925-5730
Fax 574-271-5980

Hours of Operation:
Monday-Thursday 8:30-5:00, Friday 8:30-4:00 EST

Telephones Closed 12:30 to 1:00 pm for Lunch

On-Call Staff available 24 hours a day,
7 days a week for Inpatient Utilization Review and Member Emergencies
Emdeon Clearinghouse Electronic Payor ID 95998