Description of Provider Networks

Employee Assistance Network

New Avenues Employee Assistance Network (EAP) consists of highly skilled licensed Masters and Doctoral level clinicians experienced in short term, solution focused mental health and substance abuse interventions to help people resolve personal, family, and work related adjustment issues within a brief model. This counseling approach is not considered just "short." We recognize that it requires a high level of skills to facilitate member’s ability to quickly identify goals and strengths to address their issues, and facilitate interventions to assist people in meeting their objectives effectively. Most counseling occurs within 3-8 EAP sessions depending on the specific contract of the member's employer.

To meet the demands of our employer clients, the EAP network also consists of “specialized provider networks” these networks represent clinicians that are trained or certified in the following areas:

  • Critical Incident Response
  • Management Referrals, through our Focus on Success Management Program
  • Financial Counseling
  • Training and Workshops
  • Mediation & Conflict Resolutions Services
  • SAP INDOT-Substance Abuse Professional

If you are experienced and interested in providing services for any of our specialized services networks, please contact Provider Relations at 1-866-925-5730. 

Midwest Behavioral Health Network-HMO & PPO

The Midwest Behavioral Health Network (MBHN) is a premier full continuum behavioral healthcare network that consists of licensed psychiatrists, psychologists, clinical social workers, therapists, behavior analysis, advanced nurse practitioners and acute care facilities offering inpatient, partial, Intensive out patient programs, and addiction programs.

The MBHN is registered in the State of Indiana as a Preferred Provider Organization (PPO) used by a range of health plans including health maintenance organizations (HMO), point of service plans, and New Avenues when offering behavioral health services to EAP client companies.


Current Service Regions

Applicants outside of Indiana, Southwestern Michigan,  and Illinois please email Provider Relations at to confirm member enrollment in your area.  We currently have EAP contracts concentrated by city, in 24 states throughout the country. New Avenues reserves the right to decline accepting a provider application for parts of the country where there is not significant enrollment.